Full-time Collier County residents behind on mortgage, rent or utility payments due to the economic challenges presented by COVID-19 may qualify for assistance. Past due payments must have accumulated as the result of COVID-19 and must be documented. Please see the frequently asked questions (FAQ) page for details about eligibility and documentation requirements.
Applicants must include on their application all household members including persons 18 years of age or older living in the household and provide their income documentation. Those additional individuals must also meet all the eligibility requirements posed during the application process. Applications and eligibility are reviewed on a case-by-case basis. If you are determined eligible, program staff will follow up with you.
Aid is available for past due bills going back (arrearage) to March 13, 2020. Applicants must have been current on their rent, mortgage and utility accounts as of March 13, 2020. Arrearage is available up to a one time maximum of $10,000 payment for rent, mortgage and utility relief. However, applicants will also be screened for benefits through the Emergency Rental Assistance (ERA) program, which does not have a cap on funds and only assists with rent payments through fall 2021. Doing this will allow the county to help more residents. If applicants do not qualify for aid through the CCAP, they may qualify through the ERA and vice versa.