COLLIER CARES PROGRAM FAQS

Who is eligible to apply?

  • 501(c)(3) and 501(c)(19) nonprofit organizations;
  • Collier County hospitals;
  • Nursing homes;
  • Community health providers;
  • Public safety providers, such as municipal police departments, Collier County Sheriff’s Office, fire departments; and,
  • Non-Collier County Board of Collier County Commissioners’ public safety providers.

Is there a limit on how much we can apply for?

No, there is no limit, however, please ensure that the request is related to COVID-19 expenditures only and is limited to the available funding of $20 million.

What sort of documentation is needed to demonstrate our expenditures?

Receipts/invoices, timesheet, vendor forms, cancelled checks, etc. – any documentation directly related to the expense for which you are requesting reimbursement.  Please ensure the costs were not covered by other federal funding or included in your original operating budget for FY20 and can be directly linked to COVID-19.

What sort of documentation is needed for expenses we anticipate having?

A program plan, along with a budget outlining the intended expenditures and justification for those expenses.

What can the funding be utilized for?

Funds can be used for essential COVID-19 related expenses, so long as insurance or another federal assistance program has not already paid for these expenses. Examples include:

  • Expand funding for Collier County nonprofits to provide services to residents seeking assistance with homelessness, counseling and health services;
  • Reimbursement of increased operating expenses associated with response to the public health emergency;
  • Community education campaigns related to COVID-19 best practices;
  • Public safety medical expenses;
  • Provide support to nonprofit facilities for sanitation and improvement of social distancing measures to enable compliance with COVID-19 public health precautions; and,
  • Safe-at-work mitigation.

Specific assistance for hospitals, nursing homes and community health providers includes, but is not limited to:

  • Medical transportation;
  • Rapid test kits;
  • Establishing and operating a telemedicine platform; and,
  • Enhanced contact tracing and data collection.

What is needed to apply?

A comprehensive list of documentation is on the application, but include all the necessary business financials such as tax ID, policies relating to fiscal management, fraud, procurement, audit, and organizational chart.

If I am a for-profit, is our agency still eligible?

Yes, so long as your agency is a nursing home or hospital.  Doctors’ offices and other medical facilities that are not community health are able to apply for assistance under the small business program.

Are municipal police and fire departments eligible under public safety?

Yes.

What if I received financial assistance from another CARES funding source or FEMA, am I still eligible to apply?

Yes, but you must clearly demonstrate how the expenses covered by that funding source are not the same ones you are seeking financial support for through this application.  VERY clear evidence is required on how those funds were utilized in relation to these funds being requested.

Are we able to pay for non-congregate care for our nursing home residents?

Yes, so long as the need is clearly demonstrated, and it is COVID-19 related.

Can we use these funds to cover expenses for quarantining public health/ safety employees?

Yes, funds may be used to reimburse for the cost associated with quarantining COVID-19 positive employees.

Are expenses for nurses and doctors who were brought in from other locations eligible?

Yes, so long as they were not budgeted, and they were brought here to assist during the period of COVID-19.  Their time must be documented on time sheet and coded according to COVID-19.

COVID-19 is still escalating in Southwest Florida, are we able to apply for funding to prepare for make-shift hospitals with these funds if beds fill up?

Yes, this would be an allowable use for these funds so long as the need is clearly demonstrated and there are adequate resources available to ensure that this occurs.

Are there any types of expenditures not eligible under this program?

  • Donor reimbursements;
  • Bonuses or raises;
  • Hazard pay;
  • Severance pay for laid off employees;
  • Legal settlements;
  • Any expenditures that do not have a direct tie to COVID-19;
  • Expenses prior to March 1, 2020; and,
  • Any expenses that do not have proper documentation to substantiate the expense(s).

I am a doctor’s office, am I eligible?

No, you would need to apply under the small business program.

How long will the application review process take for us to receive our funding?

The review and approval process can take up to 60 days. It is imperative that all the required documentation be submitted timely to help in expediting this process.

Are sanitizing robots, UV devices and virus vaporizer eligible?

Yes, if funds are available.

Can we utilize these funds for operating expenses and/or capital purchases?

Yes, so long as those expenditures are directly related to COVID-19 and are well documented and have supporting invoices and program details substantiating the need.

Is overtime a covered expense?

Yes, so long as it was not budgeted, and it is directly related to the public safety response to COVID-19.  It must be clearly documented on timesheets and reference COVID-19 as the reason for the overtime.

My agency applied before; can I apply in Round #2?

No; if you were approved and received funding in Round #1, you are not eligible to reapply.  If you were denied in Round #1, you can reapply.

What is Round #2 funding and how is it different?

Round 2 funding is reimbursement only for those expenditures directly related to responding, preventing or mitigating against COVID-19 that were incurred from March 1 – October 31 and were not reimbursed by other sources or included in your annual operating budget as of March 27, 2020.

Is there a limit on how much we can apply for?

No, there is not a limit; however, the Collier County Board of County Commissioners has set aside up to $5 million in assistance and it is available on a first-come, first-qualified basis. This allocation is to serve facilities and individuals.

Which childcare programs are included in the assistance program?

All licensed child daycare facilities and Collier County Parks program are eligible.

How do I apply?

Collier County Community and Health Services will open an application period in which you can apply through their Neighborly portal. The link is available at CollierFLCARES.com. Applications will be accepted beginning August 10.

What can I utilize the funds for?

  • Facility change to accommodate social distancing requirements;
  • Rehire of personnel;
  • Additional personnel;
  • Marketing – notifications that you are open and in compliance with CDC guidelines;
  • PPE; and,
  • Sanitization/Cleaning.

What type of documentation is needed in order to apply?

Invoices and documentation supporting funding request, tax ID number, Sunbiz registration, copy of operating license, proof of residency, current year operating budget, business financials, including IRS tax return and bank statements, DUNS number and SAM.gov registration. Please see the online application for additional documents required.

Can the funding be utilized for security of the building?

No, it is not a COVID-19 related expense.

I am a religious organization and we offer childcare, are we eligible to apply?

Religious organizations are eligible to apply so long as the childcare facility is open to the general public and is free from religious proselytizing.

Can I hire additional staff to ensure we are complying with the CDC’s guidelines for social distancing?

Yes, this is an allowable expense through December 30, 2020, and timesheets must be kept for those hired with these funds.

Can I make modifications to my facility in order to comply with social distancing?

Modifications specific to meeting social distancing requirements are allowed.

If I need to rent larger space to comply with social distancing, is that allowed?

Additional space is allowed to meet social distancing requirement, until December 30, 2020.

Can we utilize this funding to provide scholarships for those parent(s) who don’t qualify for other childcare forms of assistance if they meet certain qualifications?

Yes, but only for those households experiencing a documented hardship.  Individuals who make $75,000 or less or households, no matter the number, cannot make more than $150,000.  If all those tests are met and documentation has been collected providing evidence to support the request, scholarships are an eligible expense. The parent needs to apply via the individual portal at CollierFLCARES.com.

Can we us this funding to purchase food?

No.

Can we utilize these funds to acquire specialized PPE items for small children?

You should indicate your need for PPE on the application and kits will be distributed based on facility size.

If we need to purchase additional playpens to keep children socially distanced, is this an allowable expense?

Additional playpens to comply with social distancing requirements is an allowable expense.

Who can apply?

Individuals and families who have lost jobs, been furloughed or have experienced a reduction of income due to the COVID-19 pandemic and need one-time financial assistance paying past due rent, mortgage payments, utility payments, and/or childcare expenses.

When can I apply for these programs?

The CollierCARES programs for individual assistance will reopen October 19 at 8 a.m. and close November 2 at noon. You can apply online or call 311 for assistance.

What if I applied under the United Way back in May, what do I do now?

If you applied with the United Way program in May, your file is still being considered for payment and you should be contacted soon to complete additional paperwork.

Where did this funding come from?

These funds come from the Federal Coronavirus Aid, Relief, and Economic Security (CARES) Act. Congress designated a portion of funds to go to local governments to meet urgent financial needs within communities.

What can the funds be used for?

Funds can be used for past due rent, mortgage, utility bills, and childcare so long as these expenses have not already been paid for by insurance or another federal assistance program.

What is the purpose of the Collier CARES funds?

Collier CARES offers one-time emergency relief to individuals and families facing serious financial loss due to the COVID-19 pandemic.

How much assistance can I receive?

Individuals will be awarded one-time assistance up to $11,250 per household based on their specific documented needs, such as past due electric bills and current utility bills — if included in lease/rent — and/or overdue mortgage payments, or childcare payments. Accumulation of overdue payments must be due to the onset of COVID-19. You will be required to provide documentation of these needs as described below. The maximum for housing and utility is $10,000. Childcare assistance has a separate maximum award of $1,250. The countywide allocation is $15 million.

How do I know if I qualify?

  1. You must prove loss of income directly related to the COVID-19 pandemic.
    Required documentation may include ONE of the following:
    • Verification of unemployment filing after March 1, 2020
    • A letter from employer verifying a reduction in hours, pay-rate, number of shifts, or business closure
    • Copies of pay stubs from prior to March 2020 and after March 2020
  2. You must prove you meet the income guidelines of less than $75,000/yr. (single person household) or less than $150,000/yr. (2+ person household).
    Required documentation may include ONE of the following:
    • Verification of receipt of CARES Act Payment from IRS, or
    • Most recently filed Income Tax Return (2019), or
    • Verification of employment and 90-days paystubs and 90-days bank statements and verification of assets.
  3. You must be a Collier County resident.
    Required documentation may include ONE of the following:
    • Driver’s license, or
    • Utility bill, or
    • Property Tax Receipt with Homestead Exemption, or
    • Lease/mortgage with current address
  4. You must be a legal U.S. resident (all persons listed on mortgage or lease)
    Required documentation may include ONE of the following:
    • Birth Certificate, or
    • Passport, or
    • Naturalization Certificate, or
    • Social Security Card, or
    • Legal Resident Card

What other documentation will I need to apply?

  • Past due utility, rent/mortgage statement, childcare bill (if applicable);
  • Copy of lease (if seeking rent payment), or other legally binding agreement;
    • A lease must be a legally binding contract between the tenant and the landlord that details the rights and responsibilities of each party. A lease or rental agreement typically includes the cost of the rental, the amount of deposit required, when rent is due, if pets are allowed, and other rules.
  • Address of mortgage company and account number (if seeking mortgage payment);
  • Application, signed and dated by applicant and co-applicant (if applicable);
  • Duplication of benefits certification, signed and dated by applicant and co-applicant (if applicable);
  • Release of information, signed and dated by applicant and co-applicant (if applicable);
  • W-9 from childcare agency and/or landlord;
  • Childcare agreement;
  • Participant Acknowledgement;
  • Driver’s License; and/or
  • Proof of U.S. citizenship or resident alien status.

Is this information matter of public record?

Yes.

How long is the application review process?

The review process will take as long as necessary to review all documents.  Incomplete applications will take significantly longer.

When will assistance be distributed?

Once your application is approved, payment will be made directly to the childcare agency, mortgage company and landlord.  The online portal will notify you of the status of your application.

https://portal.neighborlysoftware.com/colliercountyfl/Participant

How quickly will I receive financial assistance?

Assistance requests will be processed as quickly as possible. Due to the widespread impact of the pandemic on our local community, we anticipate a high volume of requests. Payments will be disbursed as soon as possible.

Who can I contact if I have problems applying or have a question?

Staff from Collier County 311 are happy to assist you. Text or dial 311, from anywhere within Collier County, for more help. Please do not call to check on the status of your request as this will slow down our process of approving and distributing assistance.

Will receiving this assistance disqualify me from other types of state or federal aid (i.e. unemployment)?

No, you can still be eligible to receive unemployment or federal stimulus funding. Please contact other funding agencies on eligibility for their programs.

If my application is denied, can I reapply?

Yes, you can reapply; however, if your application is denied and you met all eligibility criteria, it is most likely your application is not complete. You will be notified to submit the information required for completion.

What services qualify for individual assistance?

Rent, mortgage, electric and childcare. Payment of other utilities that are a required term of the lease agreement such as water, sewer and trash may be eligible, pending review of the lease/rental terms.

Can part-time residents apply for assistance?

Applicants must be full-time Collier County residents.

If I applied or received a forbearance with my mortgage lender can I apply for assistance?

Yes, this depends.

Mortgage statements must show a balance due and a due date within the next 30 days.
In the example below, the total amount due to bring the account current is $1,894.53.
Although the “Amount Due” at the top of the statement indicates $0.00, the amount due to bring the account current may be paid, because this is essentially a past due balance.

You may need to get additional clarification from the client if the statement is unclear.

sample mortgage statement

Is funding first-come, first-served for Individual Assistance?

Funding is allocated to those who meet the eligibility criteria and submit completed documents for approval. Financial assistance will be given to qualified applicants until relief funds are exhausted.

I am renting or leasing from a family member or friend, do I qualify?

Determination is on a case-by-case basis, and you must have a legally binding lease.

I rent a room in the house of a private landlord, do I qualify?

No, you would not qualify.

I have a private mortgage, do I qualify for assistance?

No, you would not qualify.

I operate a business from my home, do I qualify for mortgage assistance if I am past due?

Maybe. If you claim your home on your tax return, the portion deducted will be reduced from the assistance payment requested. To validate the amount eligible, you will need to provide your most recent tax return.

I don’t live in my home, but rent it out and the renter is late on payments, does this qualify?

The renter (tenant) can apply for assistance; however, if the property is homesteaded and you are renting it out, the file will be denied.

I own and reside in a multi-family property; do I qualify for mortgage assistance?

No, properties that are rented or are able to be rented do not qualify for mortgage assistance, since income can be derived from the other units.

How will I know the status of my application?

Save your password and case number and you can go back into the system at any time to check on the status and progress of your application. Do not email staff directly as they will not respond. All questions and responses must be done in your file in the system.

What does the Status mean on my file?

Application in Progress: You started an application while the portal was open, but did not submit. Your application is not being considered.

Incomplete Application: The portal has closed and your file lacked documentation and will not be processed.

Suspended Missing Documents: You received an email requesting additional documents and have not responded. Your file is not being processed until you provide documents and mark the task as “complete.”

Processors: This is your main point of contact. They are reviewing your application for eligibility and all documents. The processors will email you if there are any questions.

Reviewer: County staff validating all documents are in the file and the file is complete to move forward.

Fiscal: The County’s fiscal staff are validating your file; this step takes 2-4 weeks.

Management Review: Your file is under its final review with County management staff.

Approved County: Your file has been approved by all County staff and is moving to the Clerk of Courts.

Pending Clerk Payment: Your file is under review for payment with the Clerk of Courts.

Hold -Finance Review: Clerk of Courts has questions on your file and payment is being held.

Clerk Payment: The clerk of courts has issued payment to your mortgage company/landlord/childcare agency.

What is First Responder Childcare?

All first responders are eligible to apply for childcare reimbursement paid to a licensed childcare facility. You will need to provide a statement from the childcare agency showing amount paid and proof of payment as well as proof of work status with a first responder agency. This applies to all field workers and not administrative personnel.

I received assistance in CollierCARES previously. Can I re-apply for more assistance?

If you applied previously and received assistance, NO, you cannot receive additional CollierCARES assistance. But, you may qualify for Coronavirus Relief Fund (CRF) assistance. Please download the forms from the CollierFLCARES website under Individual Assistance. Once completed, email the forms to housinginfo@colliercountyfl.gov.

I re-applied through the Coronavirus Relief Fund (CRF). How long will it take to receive assistance?

You must re-apply each month for CRF assistance. We cannot pay in advance.

What is the purpose of the Collier CARES Small Business Relaunch Grant?

The Collier CARES Small Business Relaunch Grant offers emergency relief to small businesses facing serious financial loss due to the COVID-19 pandemic. The goal of these funds is to provide temporary financial relief to those most impacted by the pandemic and resulting business closures.

How do I apply?

Online applications reopen at 8 a.m. on October 19 through noon on November 2. The link can be found on the applications page of CollierFLCARES.com.

Which businesses qualify for this funding?

Small businesses (50 FTE or fewer  employees) in Collier County that have suffered significant, temporary loss of revenue or job losses directly related to the COVID-19 pandemic, particularly businesses that have been directly affected by state business closure orders, are eligible. A sample of eligible businesses include hair salons, nail salons, gyms, restaurants, and boutique retail stores.  Small nonprofits with 50 or fewer FTE employees are also eligible to apply.

Do non-profit organizations qualify?

Yes, so long as they have 50 or fewer full-time equivalent employees and have a certificate with the Florida Secretary of State.

What can I use these funds to pay for?

Funds can be used to reimburse the costs of business interruption caused by required closures.

How much funding is available?

Collier County has set aside $10 million in emergency relief funds for eligible small businesses to each receive a one-time grant up to $25,000. This $25,000 is not a loan and does not need to be paid back, unless you were reimbursed for the same expenses through another program. In addition, $5 million has been set aside for the community, including businesses, for PPE.

Am I eligible if I meet some, but not all, of the eligibility requirements?

No, a business must meet ALL eligibility requirements to be eligible.

My business was not required to close; can I still apply for assistance?

Yes. For example, if your business was deemed essential by Governor DeSantis, but you had to significantly limit your operations (i.e. dine-in restaurant, but you offered curb-side pick-up) and can show that your business was significantly impacted, and you have the necessary fiscal documentation to support the impact, your business may be eligible; but will require further review. You would apply for business relaunch and not hardest hit.

My business is located in Collier County, but I am not a resident of Collier County, am I eligible?

No.

Are home-based businesses allowed to apply?

Currently home-based businesses are not eligible.

Is the money I receive taxable?

Yes, the money is taxable, and your business will receive a 1099.

I am a 1099 employee. Do I qualify?

You may qualify, if you lease/rent space to operate your business. For example, a realtor who has a lease agreement within a real estate office to operate their business.

Is my short-term rental property eligible for this grant, if I claim a homestead exemption?

No.  If you claim the homestead exemption on your short-term rental property, your business is not eligible for this grant.  In fact, because home-based businesses of any type are not eligible, the Principal Business Address on your application form cannot be homesteaded on the property appraiser’s records.

Do sole proprietors qualify?

Sole proprietors with a commercial space may not consider themselves an employee, but if you are a one-person business [with a commercial space] you do qualify. You must submit a signed IRS 1040 – Schedule C Form (or if you are an S-Corp or a lodging establishment, an IRS 1040 – Schedule E) through the application, and will also need to upload a short signed document certifying that you have no employees or contract workers other than yourself.

Most home-based businesses are sole proprietors or contractors working for others on a 1099 basis. They do not qualify for this program but there are federal programs and state programs to help you. Many sole proprietors with home-based businesses think that since they do not qualify for unemployment compensation in normal times, they do not qualify now, but there is a federal pandemic unemployment assistance program that is specifically for sole proprietors and contract workers that would not normally be covered. In Florida, it is called re-employment assistance.

Do wholesalers qualify?

No.  Businesses who sell goods or services to retailers or other businesses generally do not qualify.  Only businesses that have physical storefronts in retail areas or on retail corridors and were open to the general public during typical retail hours can possibly qualify.  Businesses must primarily sell to consumers in the general public, and must primarily do so in a face-to-face setting, rather than online.

Will my business be required to report how I spent funds that are awarded?

The County reserves the right to request such information. Also note that your business may be required to provide access to such records as may be necessary to prevent fraud or ensure compliance with federal requirements.

Is there a stipulation on how I can spend the grant funds?

Funds should cover the cost of business interruption such as normal business expenses, employee wages, vendor bills and rent to help offset the significant temporary loss of revenue to qualified small businesses.

Is funding based on a first-come, first-served basis?

Yes, the funding is first-come, first-qualified for those who apply.  However, this is contingent upon the submission of a completed application that includes all the required documentation outlined in the application. Incomplete applications may result in your funding request being denied.

How long will it take once my application is approved to receive this funding?

So long as all the required documents are provided timely, and everything is included that has been requested, applications will be processed on a first-come-first-qualified basis; and, will be processed as quickly as possible. It may take up to 60 days.

Are sole proprietors eligible to apply if they rent or own commercial space to conduct their business?

Yes, these types of businesses have incurred additional costs related to the rent or mortgage payments, along with utilities in addition to their personal expenditures.  This does include those sole proprietors who rent boat slips for their charters.

Can we utilize these funds to make modifications to comply with social distancing?

Yes, reasonable modifications to comply with social distancing for your business are encouraged and eligible use of funds, so long as no other source of federal funding has been utilized for the same reason.

If I have limited space that impedes my ability to have all staff working at the same time, am I able to cover their wages if I have them working from home or to prevent them from having to be laid off?

If you have added expenses for establishing a telework program, these may be eligible if related to COVID-19. However, if you are trying to pay employees who are laid off, these individuals are not eligible and must apply with the unemployment office. Funding can be utilized for recruitment purposes.

I am a bar owner and given the current mandate, we are closed, am I eligible to apply for funding to pay for my utilities, my staff and other expenses during this shut down period?

You would be eligible to apply for assistance to pay for expenses related to your utilities and other COVID-19 related expenses during the shutdown. Staff that have been laid off as a result of this shutdown are encouraged to apply for unemployment. Funding can be utilized for recruitment purposes once this shut down is lifted.

I own a charter business and experienced a significant loss of revenue due to the downturn in tourism as a result of COVID-19, am I eligible to apply for assistance for loss of revenue and other expenses?

If your charter rents space or a boat slip and operates from this location, costs related directly to COVID-19 are eligible.

My business is practicing social distancing, and everyone is working from home, are the increased expenses related to getting everyone set up to work from home and the ongoing expenses related to that eligible?

Yes, teleworking expenditures related to getting all employees up and running to work from home is an eligible expense related to COVID-19.

I own more than one business in Collier County with 50 or fewer FTE employees, am I allowed to apply for each business or am I only eligible to apply for one of them?

Yes, however, you would be required to provide evidence that your business operates in Collier County and you would have to apply separately for each of the businesses.

During the shutdown, our business lost a lot of produce and perishable items, are we able to recover that loss from these funds?

Yes, loss of produce and perishables as a result of shut down due to COVID-19 is an eligible expense as part of business interruption.

Can funding be utilized to reimburse memberships for gym, zoo, social clubs during the period in time that we were forced to be closed?

No, memberships are not an eligible expense.

Can we be reimbursed for expenses we incurred to shift our business from traditional dining to curbside pickup and delivery?

Yes, so long as these costs were not included in your budget and were directly related to the response to social distancing and COVID-19.

What documents are needed to apply?

To include but not limited to:

  • W-9
  • W-3/941
  • Active Sunbiz registration
  • Collier County Business Tax Receipt
  • Business Interruption Worksheet
  • Copy of lease/rental agreement/mortgage, if applicable
  • Proof of PPP,EDIL,SBA
  • Licenses-BPR, Cosmetic
  • Business Financials- Profit and Loss
  • Employee Roster
  • Business owner Driver’s License
  • Bank Statements for the same period as your Profit and Loss (Feb- August 2019 and Feb-August 2020)

Does it cost money to apply for a DUNS? This is not required but encouraged.

Call 1-866-705-5711 to register or search for a DUNS number. Registering for a DUNS number is free of charge, so if you encounter any organizations or websites soliciting a fee or charge to acquire a DUNS number it is likely a scam or fraudulent.

How do I register for SAM.gov ? This is not required but encouraged.

To register with SAM, go to the SAM website with the following information: When you register a new entity in SAM to do business with the U.S. government, SAM requires a notarized letter stating you are the authorized entity administrator before SAM will activate your entity registration in SAM.gov. There is no cost to register with SAM.gov.

How will I know the status of my application?

Save your password and case number and you can go back into the system at anytime to check on the status and progress of your application.  Do not email staff directly, they will not respond.  All questions and responses must be done in your file in the system.
https://portal.neighborlysoftware.com/colliercountyfl/Participant

What does the Status mean on my file?

Application in Progress: You started an application while the portal was open, but did not submit. Your application is not being considered.

Incomplete Application: The portal has closed and your file lacked documentation and will not be processed.

Suspended Missing Documents: You received an email requesting additional documents and have not responded. Your file is not being processed until you provide documents and mark the task as “complete.”

Processors: This is your main point of contact. They are reviewing your application for eligibility and all documents. The processors will email you if there are any questions.

Reviewer: County staff validating all documents are in the file and the file is complete to move forward.

Fiscal: The County’s fiscal staff are validating your file; this step takes 2-4 weeks.

Management Review: Your file is under its final review with County management staff.

Approved County: Your file has been approved by all County staff and is moving to the Clerk of Courts.

Pending Clerk Payment: Your file is under review for payment with the Clerk of Courts.

Hold -Finance Review: Clerk of Courts has questions on your file and payment is being held.

Clerk Payment: The clerk of courts has issued payment to your mortgage company/landlord/childcare agency.

My file says denied?

Your file has been reviewed, and it has been determined that you are not eligible for the CARES assistance program. If you want to file an appeal, please email Federal & State Grant Manager Tami Bailey at Tami.Bailey@colliercountyfl.gov.

My business applied before; can I apply in Round #2?

No; if you were approved and received funding in Round #1, you are not eligible to reapply. If you were denied in Round #1, you can reapply.

Are there any types of expenditures not eligible under this program?

  • Donor reimbursements;
  • Bonuses or raises;
  • Hazard Pay;
  • Severance pay for laid off employees;
  • Legal Settlements;
  • Any expenditures that do not have a direct tie to COVID-19;
  • Expenses prior to March 1, 2020;
  • Any expenses that do not have proper documentation to substantiate the expense(s);
  • Capital improvements; and,
  • Pre-payment of lease or rental agreements.

What is the Hardest Hit Program?

Business that completely shut down may choose to apply for the small business relaunch program and hardest hit to qualify for up to $30,000. If your business completely shut down, no take out or online options, etc., you will automatically qualify for $5,000.

Do I have to apply for Hardest Hit and Business Relaunch, or can I apply for only one program?

Yes. You can choose to apply for both or one program, if you believe you qualify.

Who can apply for PPE reimbursement?

This is part of any non-profit organization, small business, healthcare facilities, public safety agency, childcare and food banks/pantry application. If expenses were incurred as of March 1, 2020, an application would have to be completed and receipts/invoices provided.  Proof of payment is also required.

What comes in the PPE kits the County is offering?

Each kit may contain 500 masks, 50 face shields, 10 goggles, two-gallon hand sanitizers, two container wipes, 300 gloves and two infrared thermometers.

Can my business request available PPE kits offered through the County’s PPE program?

Yes, any non-profit organization, small business, healthcare facilities, public safety agency, childcare and food banks/pantry can apply.  There is up to $5 million available for kits, however, this will need to meet the demands across the County.

Is there a limit on how many kits you can request?

Yes, this funding is limited and will need to meet the demands across the County.

Are there other PPE items available besides what is contained in the kit?

Yes, the County may provide additional items if the requests are reasonable, necessary and directly related to a specific need related to COVID-19, based on available funding.

What do I need to pick up my PPE Kit?

You will be emailed a confirmation receipt after applying for the Collier County CARES PPE for program when those kits will be available for pick up. You will need to print out or save the confirmation receipt on your phone to show at pick up.

What if I forget my confirmation receipt?

If you forget your confirmation receipt, either printed or saved on your phone, you will not be able to pick up your PPE kit. You will be asked to return to the drive-up site during the same window of availability, once you have the necessary information to receive your kit.

What if I miss my pick-up time?

Once you have received your email notice, you will be provided a date and time to pick up your kits.  If you miss your pickup time, you will need to work with CHS to reschedule a time to pick up your kits.

If we use up the PPE supplies provided, can we reapply to receive more?

No. The PPE program is a one-time, free supply of personal protective equipment (PPE) to assist in reopening or sustaining operation.  If you identified additional PPE needs not included in the kit, the County will do it’s best to accommodate those needs as funds permit.

How many kits can I receive?

  • 50 or less employees – 1 kit
  • 51-250 employees- 2 kits
  • 251-500 employees – 3 kits
  • 501 or more employees – 4 kits

When will the County distribute the PPE kits?

Kits will be distributed in November 2020.

Who is eligible to apply?

  • Food banks or pantries must have a physical location in Collier County.
  • Food banks or pantries must be operating as a 501 (c)(3) and have a certificate of good standing with the State of Florida Secretary of State.
  • Religious organizations are eligible to apply so long as the food bank or pantry is open to the general public and is free from religious proselytizing.

Is there a limit on how much we can apply for?

Collier County Board of County Commissioners has set aside up to $5 million in emergency food assistance and it is available on a first-come, first-qualified basis.

What can the funding be utilized for?

Storage, food, personnel, marketing, technology sanitization and cleaning, as well as, transportation.

What is needed to apply?

There are several items that may be needed to apply, including a tax ID, proof of 501(c)3 status, Sunbiz registration, and Sam.gov registration, audit or tax forms may be requested as well as your 990 unless not available from Guidestar. For a comprehensive list, please reference the application online.

Are religious organizations food banks and pantries eligible?

Religious organizations are eligible to apply so long as the food bank or pantry is open to the general public and is free from religious proselytizing.

Can I use these funds to pay for additional staff needed to help disperse the food?

Yes, through December 30, 2020, and you will need to keep timesheets and records of their hours as it related to COVID-19.

Our food bank/pantry doesn’t have enough storage space to keep food cool, can we utilize funds to increase our cold storage?

Renting space through December 30, 2020, to accommodate space needs is an allowable expense.

Our food bank is providing delivery services for shut-ins and those vulnerable populations who cannot get out, can we utilize funding for increased transportation costs? How about the rental or purchase of an additional vehicle?

Increased transportation costs that were not budgeted in this fiscal year are eligible for reimbursement, so long as the expense were tracked according to COVID-19 expenses.  Rental of additional transportation to deliver food is allowable thru December 30, 2020 and costs must be tracked and documented.  Purchase of a vehicle is not allowable.

Our food bank/pantry doesn’t have enough space for the demand, are we able to utilize funds to rent temporary space to expand our services?

Renting space thru December 30, 2020 to accommodate space needs is an allowable expense.

Can we utilize these funds to provide gift cards or food vouchers?

No, this is not an eligible expense.

How do I apply?

An application will be available through the Community Foundation of Collier County.

FAQ’s are not intended to include all program rules.