Collier County is offering insurance deductible, roof replacement and rental assistance to residents whose primary housing was damaged by Hurricane Ian or who suffered direct financial impacts. For all three programs, the property affected must be the applicant’s primary residence and the home must be located within Collier County. All programs are funded in part by the State Housing Initiatives Partnership Program (SHIP). All programs will be available on a first-apply, first-qualify basis until funds are exhausted.
Hurricane Ian Assistance Programs
Insurance Deductible Program
Qualified applicants could be eligible for a grant of up to $20,000 to be used towards their homeowner’s insurance deductible for repairs directly caused by the hurricane. Income limits and other requirements apply.
Eligibility requirements include:
- Applicant must meet income limits up to 120% of the area median income (AMI) listed on the chart at the bottom of the page.
- Residential value, according to the Collier County Appraiser, cannot exceed $458,634.60.
For more information and to see the full list of application requirements, visit the Frequently Asked Questions page. Applications and registrations are to be completed online.
Deferred, Interest-Free Loans for a Roof Replacement
Residents may also qualify for a deferred, interest-free loan up to $50,000 to replace their roof.
Eligibility requirements include:
- Income requirements apply up to 120% AMI with priority given to those below 50% AMI and/or households with special needs. (See the chart at the bottom of the page.)
- Applicant must have owned the home for at least 12 months.
- Mortgage must be current with no more than one past due payment in the past 12 months.
- Mobile/manufactured homes do not qualify.
- Proof of mortgage or deed, as well as legal residency or citizenship status and income will be required.
- Residential value, according to the Collier County Appraiser, cannot exceed $458,634.60.
Application forms for the roof replacement loans must be picked up at the Collier County Community and Human Services Division located at the Collier County Government Complex, 3339 Tamiami Trail East, Building H, Suite 211 in Naples.


Rental Assistance Program
To qualify for this program, an applicant must be able to demonstrate a direct financial impact from Hurricane Ian. Applicants may be eligible for up to $20,000 to use towards rent; first, last and security deposits; and other rental housing expenses. Applicants must be a current Collier County resident and a resident at the time of the hurricane.
Eligibility requirements include:
- Applicants must meet income limits up to 120% AMI with priority given to those under 50% AMI and households with special needs.
- Applicants cannot be receiving FEMA Temporary Shelter Assistance or loss of use benefits from insurance.
- Applicants currently receiving subsidized housing assistance from another program or provider will be determined case-by-case.
- Arrearage available to the date of the storm, September 28, 2022, or six-month maximum.

Qualified residents must demonstrate a financial consequence from Hurricane Ian such as:
- Homeowner’s residence was damaged and now renting. Please note that asking for mortgage assistance will be denied.
- Applicant’s car was ruined, requiring purchase of a new or used vehicle which is resulting in financial hardship to pay rent.
- Employer or place of employment was destroyed or otherwise job loss was incurred due to Hurricane Ian and resulted in financial hardship paying rent.
A complete list of all the applicant requirements and documentation needed to apply can be found on the FAQs page.
The application is available online or schedule an appointment at the Collier County Community and Human Services office by calling 239-450-2114.
Collier County Income Limit by Number of Persons in Household
All applicants for SHIP funded hurricane assistance programs must follow these income guidelines as of April 2023:
Income Category |
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
30% AMI | $21,000 | $24,000 | $27,000 | $30,000 | $35,140 | $40,280 | $45,420 | $50,560 | Refer to HUD | Refer to HUD |
50% AMI | $34,950 | $39,950 | $44,950 | $49,900 | $53,900 | $57,900 | $61,900 | $65,900 | $69,860 | $73,852 |
80% AMI | $55,900 | $63,900 | $71,900 | $79,850 | $86,250 | $92,650 | $99,050 | $105,450 | $111,776 | $118,163 |
120% AMI | $83,880 | $95,880 | $107,880 | $119,760 | $129,360 | $138,960 | $148,560 | $158,160 | $167,664 | $177,245 |
For assistance with applications or more information, call the Collier County Community and Human Services office at 239-252-CARE (2273) or dial 311.
Program Resources
News Releases
- Hurricane Insurance Deductible and Roof Replacement News Release (English)
- Hurricane Insurance Deductible and Roof Replacement News Release (Spanish)
- Hurricane Rental Assistance News Release (English)
- Hurricane Rental Assistance News Release (Spanish)
Flyers
- Hurricane Insurance Deductible and Roof Replacement Flyer (English)
- Hurricane Insurance Deductible and Roof Replacement Flyer (Spanish)
- Hurricane Rental Assistance Flyer (English)
- Hurricane Rental Assistance Flyer (Spanish)